INSURANCE FAQs

What insurance products do you offer to protect me where my Harley-Davidson Financial Services Canada (HDFSC) financing is concerned?


Through our insurance provider, Industrial Alliance Pacific, we offer three different products to provide our clients maximum flexibility and protection: Life insurance, Accident and Health insurance and Critical Illness insurance; each product meets a specific need. Clients choose the level of coverage that is right for them whether it is one, two or all three products.

Is there anything special about the life insurance?


Life insurance is probably the easiest product for customers to understand, and the best way to protect your family from an unexpected financial obligation. In the event of your death, life insurance allows you to designate the motorcycle to a loved one fully paid rather than them having to make your monthly loan payment for you.

How does the Accident & Health (A & H) insurance work?


A&H insurance protects your credit rating in the event you are under a doctor’s care and unable to work full time. Fortunately, this insurance does not require you to be hospitalized in order to file a claim; you just have to be under a doctor’s care and unable to work. Once a claim is approved your monthly loan payment is made until the loan is paid in full or you are cleared by your doctor to return to work, whichever comes first.

How does Critical Illness insurance differ from Life insurance? Do I need both?


In the ‘old days’ people used to ask “What if I have a heart attack and die?” Life insurance fills that need. Today, thanks to advances in medical diagnosis and treatment, more people are asking “What if I have a heart attack and live?” If you are diagnosed with any of the following conditions—heart attack, life threatening cancer, coronary bypass surgery, stroke, major organ transplant, or paralysis—and survive the diagnosis for thirty days, Critical Illness insurance will pay your loan in full. Freed from that debt, you can simply go out and enjoy your motorcycle wherever the open road takes you.

Do I have to take insurance protection for the same length of time as the loan?


Not at all. Insurance protection is designed to meet your needs. While most people prefer to keep the insurance and loan terms the same, you may find it beneficial to have insurance protection while the loan balance is at its highest—usually the first four years of the loan. By that time a substantial portion of the principal is paid off, making it easier to pay out the loan out of personal funds if the need arises.

I still have questions about insurance and whether I should buy it. Can I trust the staff to tell me the truth?

Absolutely. Unlike some commission-based businesses you may have experienced, our staff adheres to Harley-Davidson’s “Customer for Life” philosophy. That ensures that you have the time to communicate your needs and desires in a relaxed low-pressure environment. We don’t sell—we consult with you on what products and services best meet those needs and desires. No more, no less. When you leave here, our objective is to make you feel like you’re more than just a customer—you’re part of a family that has been growing for the past 90 years. Join in, the next family reunion is coming to a highway near you!