Trev Deeley Motorcycles Employment

FUTURE OPPORTUNITIES

Our leadership in the Motorcycle industry has made us successful for over 105 years. Our mission statement "Delivering legendary customer experiences and fulfilling motorcycling dreams... since "1917". Is the driving force for employees working together to fulfill that commitment. If you're in pursuit of a challenging and rewarding career, we're looking for passionate people that are committed to excellence. If you do not see a position currently posted you are seeking, please feel free to forward your cover letter and resume stating which position you would like to apply for which we will keep it on file. Should a position become available and you're a prospective candidate we will contact you.

Make sure you check in with us from time to time to see available positions.

Cover letter and resume can be sent to hr@trevdeeley.com

To apply online, please send your application.

Trev Deeley Motorcycles is currently recruiting for a Full-Time Motorcycle Salesperson. At Trev Deeley Motorcycles, we carry a world class brand, and have been in business since 1917. We offer great benefits and commission structure. If you are a dedicated, motivated team player with a proven background in sales, we want to hear from you.

TO APPLY SEND RESUME TO: celmes@trevdeeley.com
 

JOB DATA

 
Job Title:              Motorcycle Salesperson
Department:         Motorcycle Sales
Supervisor:          Sales Manager
 
 

Closing Date: Open


Summary Description

The Motorcycle Salesperson provides quality service when selling our motorcycles and related products with professionalism and quality, for a positive customer experience and purchase.    

Key Results Areas

Meet or exceed new and pre-owned motorcycle monthly sales targets  

  • Meet or exceed new and pre-owned motorcycle monthly sales targets  
  • Ensures the customer path is followed for additional sales of parts, accessories, financing, extended warranty, apparel, and other related services.
  • Assure that all deals enter the Business Office
  • Excellent customer service, follow-up and positive CXI customer survey results.
  • Delivers our Customer for Life philosophy.
  • Using the CRM system effectively
  • Stays current on all required training

Major Duties and Responsibilities:

  • Follow each stage of the sales process
  • Present features and benefits of products that meet customers needs
  • Show each customer advantages of Harley-Davidson genuine products and services
  • Follow internal procedures to ensure timely and proper completion of all paperwork
  • Maintain profit margins as per budget
  • Assures that inspection, lien, title search, accident history etc. on all pre-owned units has been performed
  • Work effectively with other departments to ensure smooth customer flow through the dealership
  • Supports the Service Department for installation of parts and accessories sold through the dealership
  • Maintain a clean, well-organized, efficient workstation
  • Filling out demo waivers and other forms properly
  • Reviews and updates customer leads and opportunities in CRM daily
  • Assists that the showroom floor has inventory for display and selling
  • Greet every customer in a timely, courteous, and friendly manner
  • Handle telephone, texts, and emails etc. in a timely manner
  • Handle customer complaints showing empathy with a positive attitude and demonstrate our commitment to “Make Things Right”
  • Stay current on all training sessions. May require some travel.

Qualifications, commitments & job requirements

  • Strong computer skills
  • Strong organizational skills
  • Excellent communication skills
  • Proven selling and closing skills
  • Experience selling F and I products would be a strong asset
  • Understands the importance and benefits of a CRM system
  • Knowledge and experience with sales of motorcycles and other related products and services
  • Holds a valid VSA license
  • Can freely enter the USA
  • Holds a valid motorcycle license and submits a Drivers Abstract annually
  • A motorcycle enthusiast
  • Comfortable with public speaking and presentations
  • Working within a 7-day work week and if needed for special events, evenings, off-site, outdoors and may require extra hours at times.

Physical Demands

  • Required to bend, crouch, reach up to 50lbs of material such as boxes, parts, etc.
  • Requires the ability to balance and push a heavy weight motorcycle 
We are seeking a dynamic and organized Client Relations and Promotions Coordinator to join our team at Trev Deeley Harley-Davidson. This role involves engaging with customers post-sale, coordinating promotional activities, assisting with store events, and supporting overall dealership operations. The ideal candidate will have a passion for motorcycles and a commitment to providing exceptional customer service.

TO APPLY SEND RESUME TO: celmes@trevdeeley.com
 

JOB DATA

 
Job Title:              Client Relations and Promotions Coordinator
Department:         Motorcycle Sales
Supervisor:          Sales Manager

Summary Description

We are seeking a dynamic and organized Client Relations and Promotions Coordinator to join our team at Trev Deeley Harley-Davidson. This role involves engaging with customers post-sale, coordinating promotional activities, assisting with store events, and supporting overall dealership operations. The ideal candidate will have a passion for motorcycles and a commitment to providing exceptional customer service.

Key Responsibilities:

Client Relations:

  • Serve as the primary point of contact for customers following their purchase. 
  • Conduct follow-up calls to ensure customer satisfaction and address any concerns.
  • Build and maintain strong relationships with clients to foster loyalty and repeat business.

Promotions Coordination:

  • Assist in the planning and execution of promotional campaigns to drive sales and customer engagement.
  • Collaborate with the management team to develop promotional materials and strategies.
  • Track and analyze the effectiveness of promotional activities and provide feedback for improvement.

Event Support:

  • Assist in organizing and executing dealership events, such as motorcycle shows, customer appreciation days, and product launches.
    • Coordinate logistics for events, including setup, vendor communication, and customer engagement activities.
    • Promote upcoming events through various channels to maximize attendance and participation.

Customer Support:

  • Provide exceptional customer service by responding to inquiries and resolving issues promptly.
  • Assist with the printing of motorcycle tags and other store signage as needed.

Lead Generation:

  • Support lead generation efforts by engaging with potential customers and collecting contact information for follow-up.
  • Maintain accurate records of customer interactions and leads in the dealership's CRM system.

Website Administration:

  • Assist with basic website administration tasks, ensuring content is up-to-date and relevant.
  • Help maintain an online presence that attracts and retains customers.

Qualifications:

  • Previous experience in customer service, sales, or marketing, preferably in the automotive or motorcycle industry.
  • Strong communication and interpersonal skills.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • Proficiency in Microsoft Office Suite and familiarity with CRM systems.
  • Passion for motorcycles and knowledge of the industry is a plus.

Benefit:

  • Competitive salary and incentive structure. 
  • Health and dental benefits.
  • Employee discounts on products and services.
  • Opportunities for professional development and growth.
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